Policy

 

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.

All users of this site agree that access to and use of this site is subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.


Copyright

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of TruVine. The collective work includes works that are licensed to TruVine. TruVine ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with TruVine or purchasing TruVine products. Any other use, including but not limited to the reproduction, distribution, display, or transmission of the content of this site is strictly prohibited, unless authorized by TruVine. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

Trademarks

All trademarks, service marks, and trade names of TruVine used in the site are trademarks or registered trademarks of TruVine.

Typographical Errors

In the event that TruVine product is mistakenly listed at an incorrect price, TruVine reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. TruVine reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, TruVine shall issue a credit to your credit card account for the incorrect price. 

Term/Termination

These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. TruVine may terminate these terms and conditions, or any part of them, without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Notice

TruVine may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to TruVIne

Third-Party Links

In an attempt to provide increased value to our visitors, TruVine may link to sites operated by third parties. However, even if the third party is affiliated with TruVine, TruVine has no control over these linked sites, all of which have separate privacy and data collection practices, independent of TruVine. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, TruVine seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites, it links to as well, (including if a specific link does not work).

Exchanges

We make exchanges for everything within 7 days after shipping. There are no refunds. All sales are final and only exchangeable. Exchanges will be given after the items are inspected, and declare the items are in their original condition. TruVine will process a one time exchange. To process your exchange please email accounts@truvineapparel.com with a description of reason for exchange. We recommend customers receive a tracking number when sending back exchanges. Once items are processed, the items will be shipped out immediately. Items worn with stains cannot be exchanged. If you do ship such items, TruVine will not be responsible for processing and exchanging such items.